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FAQ
FAQ
Absolutely. Most of our customers use selfies or casual photos taken on their iPhones or Androids. As long as the facial features are clear, it works perfectly.
Good things take a little time! Production typically takes 7 business days after you approve the preview. Shipping takes an additional 7-15 days depending on your location. We recommend ordering about 3 weeks in advance for special occasions.
Once your personalized figurine ships, you’ll receive an email with a tracking number. You can use this tool to see exactly where your package is on its journey to you.
We offer various sizes, typically ranging from 2.36 inches (perfect for keychains) up to 5.9 inches (ideal for desktop display). You can select your preferred size on the product page.
Absolutely. Your photos are used solely for the purpose of designing your figurine. We respect your privacy and do not share your images with third parties.
Of course! Pet figurines are some of our favorites to make. From the specific pattern of their fur to their goofy smiles, we can turn your dog, cat, or even hamster into a 3D keepsake.
Yes! This is one of our most popular uses. They are lightweight and food-safe (as long as there is a base between the resin and the cake). It’s a perfect keepsake to display at home after the wedding.
