Shipping & Delivery FAQs

1. Do you ship worldwide?

Yes! If your country is not listed, please feel free to contact us. Please note that we are not responsible for any local taxes or customs fees that might be imposed by your country.

2. How long can I expect to receive the product after placing the order?

Each figurine is carefully handcrafted and takes about 1 week to make. Once completed, your order will be shipped and usually arrives within 7–15 days, depending on your location. In total, please allow around 2–3 weeks from order to delivery for most regions.

3. Where can I check the shipping area and costs?

Please refer to our shipping policy: https://www.deliver3d.net/shipping

4. How to track my order?

You will receive a shipment confirmation email containing the tracking number once your order has been shipped. The tracking information will be updated. If any abnormal, feel free to contact us.

5. Not receiving the code via email

Please check if you have any filters set for "spam" or junk mail. Also, pay attention to case sensitivity when entering the email address. You can also share the email address you registered with us to double-check.